All our bath bombs are individually shrink wrapped & packed to the highest standard. All parcels are sent using DHL 24 hour service with tracking. An estimate delivery days will be shown on your basket and at checkout. Due to the Covid-19 pandemic, customers should anticipate parcel delays for the foreseeable future.
We can not refund any product that has been opened. If you find your product is not as described or damaged, please do not open & contact us immediately by email at firstname.lastname@example.org or by phone on 07832202525 (9:30 – 16:30). If asked to return item, we will refund the postage once item has been received & issue a refund for the value of the item. As a valued customer, we will always rectify any issue with the utmost urgency. Thank you.